FAQ

FAQ

Frequently Asked Questions


What days are you open?

Winter Lightfest is open Friday through Sunday from November 27 through December 26. Gates open at 6:00 p.m. each night and last admission will be granted at 9:00 p.m. Gates close at 10:00 p.m.

What does Winter Lightfest support?

Your support of Winter Lightfest directly benefits United Way of Abilene’s community investment in local non-profit programs and partnerships.

Do I need a ticket?

Yes. Winter Lightfest is a ticketed event. Tickets may be purchased in advance online or at the gate each night. Tickets purchased online are valid for one-time use and may be used any night that Winter Lightfest is open.

Where are you located?

Winter Lightfest is located on 2250 EN 10th street Abilene, Texas. 

Will Santa visit Winter Lightfest?

Santa will be in the park on certain nights. Please check back for dates as the season approaches. 

Is this a walking event?

Yes! The Winter Lighftest trail is roughly 1/2 of a mile on a packed caliche trail. Parking is free.

Are there flashing lights?

There are many visual and lighting special effects at Winter Lightfest. If you are photosensitive and can have seizures caused by light, we recommend asking the advice of your doctor.

What payment methods are accepted?

Tickets may be purchased in advance online with a credit or debit card. At the gate, cash and card are accepted. Card transactions may have an additional purchase fee.

Are there ticket discounts?

Groups of 20+ may purchase tickets in advance online for 20% off.

What is available in the Chic-fil-A Eat Drink & Be Merry?

The Chic-fil-a Eat Drink & Be Merry is near the beginning of the trail. l. You’ll be able to watch live performance groups, purchase gourmet hot chocolate, and  eat Chic-fil-a (not available on Sundays), and purchase Winter Lightfest gear while enjoying the 50-foot lighted tree.  Picnic tables and restrooms are also available.

Should we bring anything to make our experience better?

To enjoy Winter Lightfest, proper attire and footwear is always a good idea. Be sure to dress appropriately if we’re enjoying cooler temperatures. Don’t forget to bring your camera! You don’t want to miss that perfect holiday photo.

Will the trail close during inclement weather?

We want to be sure that all of our guests are safe. If weather conditions turn Grinchy and we are forced to close for the night, we’ll make announcements via our social media channels, website, and news outlets to make sure everyone knows.

Is the trail wagon/stroller/wheelchair friendly?

Wagons, strollers, and wheelchairs are welcome at Winter Lightfest, but note that the Winter Lightfest trail is not a smooth surface. Our grounds are caliche, which means that wheels may not roll as smoothly as you would like. Winter Lightfest offers handicap accessible parking to accommodate guests who need them.

Individuals who need assistance walking the 1/2 mile light trail may receive assistance from 4:30 p.m. – 5:30 p.m. on December 8 and 15. Tickets must be purchased in advance and are limited to 30 individuals. For everyone’s safety, we will provide one of our own trained staff who is familiar with the trail to drive individuals on golf carts.

Are bicycles or scooters allowed at Winter Lightfest?

Due to safety concerns, bicycles and personal scooters are not allowed.

Is the trail pet friendly?

We love your furry friends, but pets are not allowed on the trail. Service animals are permitted.

Is food, beverage or alcohol permitted at Winter Lighftest?

No outside food or beverage is permitted at Winter Lightfest. Food and beverage will be available for sale inside the gates. No alcohol is permitted on the property.

Is smoking or vaping allowed?

No smoking, vaping, or tobacco products are allowed on the property.

Is parking free?

Yes, parking is free at Winter Lightfest.