211: A CALL FOR HELP
Everyone needs assistance at some point and we understand it can be overwhelming knowing where to start.
DO YOU OR SOMEONE YOU KNOW NEED HELP?
We understand that reaching out for assistance can feel overwhelming, and we’re here to help make it easier. Our trained, certified call specialists are ready to listen and provide guidance. They can help assess your needs and connect you with local non-profits, organizations, and government agencies that offer the support you’re looking for.
FOR IMMEDIATE ASSISTANCE, DIAL 2-1-1
2-1-1 is a free, confidential service available 24/7, 365 days a year in multiple languages. Just dial 2-1-1 to speak with someone right now. You can also reach us locally at (325) 673-8211.
You can also reach 211 locally, by dialing (325) 673-8211.
EXPLORE OUR ONLINE RESOURCES
Our online database connects you to thousands of resources statewide. Locally, we have over 282 agencies and more than 722 programs and services available in our 19-county area. To search for resources in Texas, visit
CONTACT US BY EMAIL
In most cases, you will receive a response the same day. However, please allow up to several business days for a reply due to periods of increased call volume, local emergencies, and other delays.
A FREE, SIMPLE HOTLINE

Since 2004, United Way of Abilene’s 211 Texas A Call for Help has been guiding individuals through the complex health and human services system. In partnership with the Texas Health and Human Services Commission, our 211 service is here to assist you. Our specialists can help with:
- Food & Clothing
- Shelter
- Employment
- Child Care
- Education
- Food
- Medical/Dental Care
- Legal Help
- Veterans Services
- Counseling/Mental Health
- Parenting
- Disaster Preparedness/Relief
- Income Tax Preparation
- Smoke Detectors
- Utility Assistance
- Housing
- Income Support/Assistance
- Transportation And More
COMMUNITY DATA: SEE WHAT 211 IS DOING

Explore 2-1-1 Counts, our real-time data dashboard. It provides a snapshot of community needs by ZIP code, region, or call center. You can view trends, make comparisons, and stay informed about community-specific needs.